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Message text, files and log history are kept for a limited time. This page lists the limits.

How long data is kept

Pro Lite has the same limits as the free plan. Details about your server’s members, roles and channels are kept while Quark is in the server.

Messages

Quark stores a message when it is sent and keeps it for 12 hours after it was sent or last edited, or 30 days on Quark Pro. After that, Quark cannot show what the message said. See message age. The limit is set when the message is stored. Upgrading to Quark Pro extends it for messages sent from then on, not for messages already stored.

Files

Quark keeps a copy of each attached file so that it can re-post it if the message is deleted. The copy is removed as soon as the log containing it has been delivered, and otherwise when its time limit runs out.

Log history

Each log is also recorded so the log viewer can show it. That record holds text and file names. It does not hold the files themselves.

Modlog reason history

When a moderator edits the reason on a modlog, adds or removes its images, or locks it, Quark records who did it and when. For an edit it also records the reason before and after, and for images their file names. This is what the modlog’s History button reads. See buttons on logs. Quark does not keep the images. An image added to a modlog is passed to Discord and attached to the modlog’s message, and from then on it is part of that message in your channel. The record is made on every plan. Quark does not remove it after a set time. It is deleted when the server’s configuration is reset.

Log reports

Report log issue sends a copy of one log to Quark’s developers, along with what you wrote about it. See Report log issue for what the copy holds. Quark keeps the copy for up to an hour while the form is open, and removes it once the report is sent.

Logs in your Discord channels

A log that has been posted to your log channel is a message in your server. Quark’s time limits do not apply to it. It stays until someone in your server deletes it.

What you can control

Reset deletes your server’s configuration: log channels, ignore rules, per-log settings, automation rules, tags, API token records and access grants. It also deletes the history of changes to modlog reasons. Revoke your API tokens before you reset. It does not delete stored messages, files or log history, which expire on their own within the limits above, and it does not delete logs already posted in your Discord channels.

If you remove Quark

Quark stops receiving anything from your server. Its configuration for the server is kept for a limited time, so that if you add Quark again soon you can choose to restore it. Stored files and log history are not deleted at that moment. They expire within the limits above.

Asking for your data to be deleted

If you are a member of a server that uses Quark and want to know what Quark holds about you, or want it deleted, follow the contact details in the privacy policy. Logs already posted in a server’s log channel are held by Discord and controlled by that server’s staff.